US English (US)
SR Serbian

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
SR Serbian
  • Home
  • CloseOut Mobile App
  • Android
  • Control Panel

Offline mode

Written by Relja Lazarević

Updated at September 26th, 2022

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • CloseOut Web App
    Getting Started Dashboard New Tasks GIS Works Navigator Control Panel Monitoring Work Scheduler Reports Video Time Tracking Time Validation Administration Security Notifications
  • CloseOut Mobile App
    Android iOS
+ More

In the situation where the user is working without an internet connection, several options that will allow you to continue with work in the field are still available. 

At any point, a user can see the site for which he is scheduled that particular day, he can see the instructions for each position and example images, and he/she can upload the images and videos to the photo placeholder. 

All images and videos are stored in Synchronization, and after the internet connection is restored, they will be uploaded automatically. 

The user also has documents and certificates available in an offline mode.

When an internet connection is lost, a user is notified by a message that the app is in offline mode.  

After clicking on the OK button, a user is redirected to the Control panel, where all scheduled sites for today are displayed. While in the offline mode, a red banner will constantly be located at the bottom part of the screen.

 

A photo can be uploaded through a Camera or Gallery. When a photo is taken, a red triangle will be seen on the photo itself and in the upper right corner of a photo placeholder.


Also, the whole site structure where the change is made will be shown as a red triangle. 


Another available module is Scheduling, which can redirect you to the scheduled site and by which you can access the directions to the site. If a job type is set for that site, it can be seen by clicking on the briefcase icon. 

Delete

Info

You can download an offline map while you have an internet connection, and in the case of losing a connection, directions for a scheduled site will be available.


Delete

Time tracking in offline

If your crews do the ''Clock in'' while still in the area with an internet signal, even though they lose their connection afterward, they will still have their haul route (including the part when they were offline) and working hours saved as soon as they retrieve the internet connection and "Clock out." 

 

Your browser does not support HTML5 video.


disconnected unplugged

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Synchronization

Copyright 2025 – CloseOut.

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand