In CloseOut, there are predefined roles that help efficiently manage user access and permissions. The main roles include:
- Admin: Full access to all features and settings
- HR: Manages user accounts and permissions
- Quality Manager: Oversees quality control processes
- Quality Specialist: Assists with quality checks and validations
- Region Manager: Manages projects within a specific region (has territory access)
- Field Tech: Responsible for on-site tasks and documentation
- Read Only: Limited access for viewing information without editing rights
If the predefined roles (blue) don’t meet your needs, custom roles (black) can be created to match specific requirements. To do this, log in to the CloseOut web application, go to the Administration section, and select Settings > Roles. From there, you can clone an existing role or create a new one from scratch by assigning the appropriate permissions.

Below is an overview of all defined roles, along with the permissions each role carries across different sections of the CloseOut platform.
Admin
Document status ratio
Percentage of rejected documents
Percentage of accepted documents
Percentage of pending documents
Member document quality
Validator document response time
Sites Map
Live tracking
Today's scheduled clocked in users
Assigned projects
Completion status
Health and safety certificates expiration
Sites for closure
Sites in progress
Active sites
Percentage of closed sites or sites ready for closure
Faulty certificates
Sites expiration
role.DASH-MO
New Tasks
View GIS Works Navigator
Placeholder upload
Placeholder validation
Placeholder download
Hash export
Drawing image
Add flag
Remove flag
View flag history
N/A request
N/A Approval/Rejection
View N/A history
Export PDF
Export ZIP
Export XLSX
Export XLSX punch list
Export VIDEOte documentation
Download site documentation
Delete site documentation
Change site status
View site status history
Upload project documentation
Download project documentation
Delete project documentation
Change project status
View project status
Reports
View scheduler
Schedule
Reschedule
Unschedule
Auditor
View Time Validation
Validate time
Edit time
Log time for user
Delete user log
Reports
Time Tracking
View users
Create user
Edit user
Delete user
View documents
Create document
Download document
Edit document
Delete document
View user groups
View user projects
Export user certificates
View projects
Create project
Edit project
Delete project
View sites
Create site
Edit site
Delete site
Export site
Import site
View certificate rules
Create certificate rules
Edit certificate rules
Delete certificate rules
View project attributes
Manage project attribute
View project settings
Manage project settings
role.AP-MSL
Manage material list
View material list
View templates
Manage template
View project workflow
Manage project workflow
View PDF templates
Manage PDF template
View Groups
Create group
Edit group
Delete group
Add user to group
Remove user from group
View project
Add user to project
Remove user from project
Add group to project
Remove group from project
View sites
Add user to site
Remove user from site
Add group to site
Remove group from site
NA Approval/Rejection
NA Request
Reject document
User scheduled for site
Time rejected
User un-scheduled from site
Members certificate warning
Document uploaded
Shift time warning
Certificate warning
Material submit
Live video/photo quality assurance session start
Field tech
New Tasks
View GIS Works Navigator
Placeholder upload
Placeholder download
View flag history
N/A request
Download site documentation
Download project documentation
Time Tracking
NA Approval/Rejection
Reject document
User scheduled for site
Time rejected
User un-scheduled from site
Certificate warning
Live video/photo quality assurance session start
HR
Live tracking
Today's scheduled clocked in users
Health and safety certificates expiration
View Time Validation
Validate time
Edit time
Log time for user
Delete user log
Reports
Time Tracking
View users
Create user
Edit user
Delete user
View documents
Create document
Download document
Edit document
Delete document
View user groups
View user projects
Export user certificates
Members certificate warning
Shift time warning
Quality manager
Document status ratio
Percentage of rejected documents
Percentage of accepted documents
Percentage of pending documents
Member document quality
Validator document response time
Sites Map
Live tracking
Today's scheduled clocked in users
Assigned projects
Completion status
Health and safety certificates expiration
Sites for closure
Sites in progress
Active sites
Percentage of closed sites or sites ready for closure
Faulty certificates
Sites expiration
role.DASH-MO
New Tasks
View GIS Works Navigator
Placeholder upload
Placeholder validation
Placeholder download
Hash export
Drawing image
Add flag
Remove flag
View flag history
N/A request
N/A Approval/Rejection
View N/A history
Export PDF
Export ZIP
Export XLSX
Export XLSX punch list
Export VIDEOte documentation
Download site documentation
Delete site documentation
Change site status
View site status history
Upload project documentation
Download project documentation
Delete project documentation
Change project status
View project status
Reports
View scheduler
Schedule
Reschedule
Unschedule
Auditor
View Time Validation
Validate time
Edit time
Log time for user
Delete user log
Reports
Time Tracking
View users
Edit user
View documents
Create document
Download document
Edit document
Delete document
View user groups
View user projects
Export user certificates
View projects
Create project
Edit project
Delete project
View sites
Create site
Edit site
Delete site
Export site
Import site
View certificate rules
Create certificate rules
Edit certificate rules
Delete certificate rules
View project attributes
Manage project attribute
View project settings
Manage project settings
role.AP-MSL
Manage material list
View material list
View templates
Manage template
View project workflow
Manage project workflow
View PDF templates
Manage PDF template
View Groups
Create group
Edit group
Delete group
Add user to group
Remove user from group
View project
Add user to project
Remove user from project
Add group to project
Remove group from project
View sites
Add user to site
Remove user from site
Add group to site
Remove group from site
NA Approval/Rejection
NA Request
Reject document
User scheduled for site
Time rejected
User un-scheduled from site
Members certificate warning
Document uploaded
Shift time warning
Certificate warning
Material submit
Live video/photo quality assurance session start
Quality Specialist
New Tasks
View GIS Works Navigator
Placeholder upload
Placeholder validation
Placeholder download
Hash export
Drawing image
Add flag
Remove flag
View flag history
N/A request
N/A Approval/Rejection
View N/A history
Export PDF
Export ZIP
Export XLSX
Export XLSX punch list
Export VIDEOte documentation
Download site documentation
Delete site documentation
View site status history
Upload project documentation
Download project documentation
Delete project documentation
View project status
Auditor
Time Tracking
NA Approval/Rejection
NA Request
Reject document
User scheduled for site
Time rejected
User un-scheduled from site
Document uploaded
Certificate warning
Material submit
Live video/photo quality assurance session start
Read only
View GIS Works Navigator
Placeholder download
Reports
View scheduler
View Time Validation
Time Tracking
View users
View projects
View templates
View project workflow
View PDF templates
View Groups
View project
View sites
Region manager (territory access)
Document status ratio
Percentage of rejected documents
Percentage of accepted documents
Percentage of pending documents
Member document quality
Validator document response time
Sites Map
Live tracking
Today's scheduled clocked in users
Assigned projects
Completion status
Health and safety certificates expiration
Sites for closure
Sites in progress
Active sites
Percentage of closed sites or sites ready for closure
Faulty certificates
Sites expiration
role.DASH-MO
New Tasks
View GIS Works Navigator
Placeholder upload
Placeholder validation
Placeholder download
Hash export
Drawing image
Add flag
Remove flag
View flag history
N/A request
N/A Approval/Rejection
View N/A history
Export PDF
Export ZIP
Export XLSX
Export XLSX punch list
Export VIDEOte documentation
Download site documentation
Delete site documentation
Change site status
View site status history
Upload project documentation
Download project documentation
Delete project documentation
Change project status
View project status
Reports
View scheduler
Schedule
Reschedule
Unschedule
View Time Validation
Validate time
Edit time
Log time for user
Delete user log
Reports
Time Tracking
View users
Create user
Edit user
Delete user
View documents
Create document
Download document
Edit document
Delete document
View user groups
View user projects
Export user certificates
View projects
Create project
Edit project
Delete project
View sites
Create site
Edit site
Delete site
Export site
Import site
View certificate rules
Create certificate rules
Edit certificate rules
Delete certificate rules
View project attributes
Manage project attribute
View project settings
Manage project settings
role.AP-MSL
Manage material list
View material list
View templates
Manage template
View project workflow
Manage project workflow
View PDF templates
Manage PDF template
View Groups
Create group
Edit group
Delete group
Add user to group
Remove user from group
View project
Add user to project
Remove user from project
Add group to project
Remove group from project
View sites
Add user to site
Remove user from site
Add group to site
Remove group from site
NA Approval/Rejection
NA Request
Reject document
User scheduled for site
Time rejected
User un-scheduled from site
Members certificate warning
Document uploaded
Shift time warning
Certificate warning
Material submit
Live video/photo quality assurance session start